- How do I place an order?
Orders can be placed as a registered user or even as a guest. On any product page, select your mattress/size choices (if applicable), choose quantity and then press the “Order now” button. This will open up your shopping cart where you may choose to continue shopping, or head on to checkout. On the checkout page, you may add or confirm your personal and shipping information, select payment options, enter any discount vouchers (if applicable) and review your order before selecting “Place order now”
- How do I know if durafoam.pk has received my order?
After you place your order on the website, you will receive an email from durafoam.pk to confirm that your order has been placed. This will not, however, indicate that the order has been shipped. That information may be confirmed under “My Orders” in your account dashboard. If you’re not a Preferred Customer, then you may call our Customer Care Representative with your Order ID for your required information.
- Why do I need a verification code sent to my mobile?
After you’ve placed an order of your desired product, a code will be sent to the provided mobile number. After submitting this code, your order will have been confirmed. This process only helps us improve our delivery system.