Delivery Policy

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Delivery services are available in Dubai, Sharjah, Al Ain & Abu Dhabi.
Deliveries are made via courier.
Online deliveries are free if above 800 AED.
Online delivery charge is 250 AED if the purchased amount is less than 800 AED.
Deliveries can be paid in cash on delivery or via credit card online.
Online orders are delivered within 24 hours after the payment transaction has occurred.
Cash on delivery payment is collected within 24 hours after the order is confirmed and goods are shipped 24 hours after payment collection.
If cash is not collected within 24 hours after the order is placed the order will be cancelled/ not valid.
Orders placed after 5pm will be delivered during the second half of the next day (after 12pm).
Deliveries on the first floor and above are made only through service elevators.
To ensure products reach the desired room/location in your home, please take clearance measurements of elevators, doors and stairs prior to making your purchase and sign off a service check list to avoid any problems at the time of delivery.
Celeste will NOT deal or provide any services or products to any of OFAC sanctions countries in compliance with the law of UAE.

Free delivery services are available in Dubai & Abu Dhabi.
Deliveries are made via courier.
For in store invoice above 1,500 AED are subject to next available date. For other Emirates, charges apply.
Deliveries are made upon 100% payment receipt in advance.
Deliveries on the first floor and above are made only through service elevators.
To ensure products reach the desired room/location in your home, please take clearance measurements of elevators, doors and stairs prior to making your purchase and sign off a service check list to avoid any problems at the time of delivery.
In case of redelivery, minimum 300 AED charge will apply and must be settled prior to delivery.
Products must be collected within 30 days from the invoice date, 5% of gross invoice value as storage charge per month applies thereafter.

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